Cloud PMS: A Case Study - The Montecito Inn - Sponsored Whitepaper

LANDMARK HOTEL STREAMLINES BUSINESS WITH WEBREZPRO™ CLOUD- BASED PROPERTY MANAGEMENT SYSTEM

THE MONTECITO INN is a very busy property. With a yearly occupancy of approximately 80 percent, hotel staff are continuously kept on their toes, especially during the peak summer season. Management’s primary goal is to increase monthly revenue from year to year, and to do so, improving guest satisfaction is key to the inn’s continued success. As Jim Copus, Operations Manager at the Montecito Inn, insightfully acknowledges, “Revenue takes care of itself when the guests are happy.”

WEBREZPRO CLOUD PMS — Page 1 — Case Study: Montecito Inn

I n order for staff to dedicate time and attention to guest satisfaction, daily operations—from reservations to housekeeping—need to run seamlessly and as effortlessly as possible. A cumbersome property management system (PMS) could prevent a graceful boutique hotel like the Montecito Inn from reaching the stars.