Changes in information technology (IT) can be split into two broad categories. Moves, additions and changes (MAC) are day-to-day IT activities which involve adding and removing end-user personnel, changing end-user loca- tions such as when an employee moves to a different cubicle and upgrades services. Build outs, consolidations and acquisitions (BOCA) are large-scale projects which can be very disruptive and require careful planning and implemen- tation to maintain operations. Key considerations are the complexity and risks such data center transformations bring with them and establishing a process that ensures success. This white paper examines the BOCA process and what is required to meet IT goals and objectives and maintain business continuity.
Implementing an effective BOCA project requires progress through five basic stages: assess, plan, build, stabilize and optimize. This paper will discuss each of the five stages and how the right remote access and IT infrastructure management tools, deployed early and used for monitoring and management throughout the process, will dramati- cally improve overall efficiency. Furthermore, by minimizing the need to travel and reducing cycle times these tools can play a critical role in successfully implementing a BOCA project in a timely, productive and efficient manner.
Data Center Transformations and the BOCA Process
The IT community, including end users, consultants and installation contractors, is familiar with MAC - Moves, Adds and Changes – to IT network infrastructure. MAC work occurs on a daily basis as end-user personnel are added or removed, change locations or upgrade services. MAC work is handled locally, sometimes informally and, for some sites, almost continuously. This paper considers data center transformations and introduces a new process - BOCA - Build Outs, Consolidations and Acquisitions. Different than MAC, BOCA supports large scale projects - new data center build outs, restacks of existing data centers, major technology upgrades and the integration of data centers as a result of a business acquisition.
The BOCA process supports a data center as it grows in size, complexity and criticality. Once implemented, the BOCA procedures are intended to create an IT infrastructure that will support future growth while minimizing the impact on existing facilities and operations.