Horizon Blue Cross HR Kiosk - Sponsored Whitepaper

Horizon Blue Cross/Blue Shield of New Horizon Blue Cross/Blue Shield of New Jersey is a healthcare provider with multiple Jersey is a healthcare provider with multiple offices spread throughout the state of New offices spread throughout the state of New Jersey. Jersey.

Faced with mounting forms and printing costs, Horizon Blue Cross/Blue Shield of New Faced with mounting forms and printing costs, Horizon Blue Cross/Blue Shield of New Jersey made a historic decision: No human resource forms or payroll documents would Jersey made a historic decision: No human resource forms or payroll documents would be printed and distributed to employees. The question was then how to make HR and be printed and distributed to employees. The question was then how to make HR and payroll information accessible to employees, many whom did not have access to a payroll information accessible to employees, many whom did not have access to a computer. computer.

The answer was electronic kiosks located in The answer was electronic kiosks located in each facility. "Livewire was our choice for each facility. "Livewire was our choice for several reasons," said Denita Walker, project several reasons," said Denita Walker, project manager for the initial roll-out, "they manager for the initial roll-out, "they understood our needs and offered many understood our needs and offered many suggestions to issues we did not realize." suggestions to issues we did not realize."