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Hotel Concepts	Magnolia Case Study It seems like every hotel company today promises excellent customer service, but travelers know that real customer service means attentive hotel staff who understand each guest’s personalized wants and needs. True customization is what sets excellent hotels apart from those that merely claim excellence. Denver-based Magnolia Hotels understands that the best way for a small chain to stand out ...

Motorola, Inc.	Understanding the value of outsourcing network security services The enterprise network has never been more difficult to secure. Networks are more complex, with more endpoints, connections, applications and data to monitor. Threats are more sophisticated, and there are more forms of threats and more security breaches than ever before. There are new regulations to address. And while mobility returns many strategic benefits for the enterprise, the use of ...

Technology Business Research (TBR)	Business Intelligence Services Continue to Grow Despite Weak Economy Throughout the economic downturn of 2008 and 2009, which dramatically impacted IT service spending, the Business Intelligence (BI) market remained a bright spot. In fact, many vendors experienced double-digit or even triple-digit growth of BI-related services in 2009, while experiencing revenue declines through the remainder of their portfolios. Challenging economic times have created the need ...

TravelClick	FPLOS Pricing: Solid Strategy or Tempest in a Teapot? Full-Pattern Length of Stay (FPLOS) pricing is the new buzz word for the hotel industry. FPLOS presents a unique price point based on the arrival date and length of stay of the query, uniformly assigned to each date of the query. Some brands have wholly embraced the concept and believe FPLOS is the way to run a hotel. Yet at closer examination, does FPLOS actually deliver on its promise—or is it ...

Motorola, Inc.	Wireless Video Surveillance: The New Picture of Quality and Economy Wireless Video Surveillance: The New Picture of Quality and Economy As the world becomes increasingly security conscious, municipalities, institutions and enterprises of all sizes are discovering that there’s safety in sight. Real-time video surveillance systems are proving to be one of the most effective methods of addressing a wide range of security challenges in both the public and the ...

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Real Estate Services Research Library

Hewlett-Packard Development Company, L.P	Payment Recovery Services White Paper PDF Address supplier payment errors and attain real dollar savings Business Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Is it a significant issue? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Sources of Lost Profits . . . . . . . . ...

Pegasus Network Services, Inc.	A true story... need that HD The following scenario is a real world situation from a full service property in New England. It is not atypical and is presented to put your High Definition (HD) television and services requirements into perspective. October 2003 - Minor upgrade to PPV system requires assessment of the television signal distribution system to accommodate additional bandwidth. Additional amplification installed ...

Agilysys, Inc.	Implementing Enterprise Analytics in Hospitality and Food Service Environments Over the past decade, hospitality and food service companies have spent millions of dollars on technology systems to optimize business processes. These systems generate enormous amounts of transactional data and provide detailed information for historical reporting and daily audit procedures. However, senior executives and operational managers are now asking for enterprise reports that correlate ...

PAETEC	Malware Is Banging On Your Network’s Door This threat of malware is very real. Private information at financial institutions is at risk without the proper network security measures. Unfortunately, a majority of anti-virus programs and network firewalls cannot protect against intrusion risks beyond viruses and Trojan worms. Organizations have to be smarter than the criminals they’re up against.

Spectrum Corporation	Technology, Analytics and the Successful contact center Contact Centers want to provide the highest level of customer service at the lowest possible cost to its organization. Making sure your team is well equipped and informed is an important part of achieving that goal. The key to performance optimization is turning meaningful information into an actionable data item for the Contact Center/NOC. This results in a reduction of operating costs, revenue ...

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myBrainshark	myBrainshark Overview myBrainshark is Brainshark's free edition and eLearning catalog. It's an innovative and easy way to create multi-media presentations to promote your ...

myBrainshark	A Quick Tour of myBrainshark myBrainshark enables you, to quickly and easily author online multimedia content by adding your voice to Powerpoint slides, Word documents, photos, and ...

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