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Technology, Analytics and the Successful contact center
Spectrum Corporation
Contact Centers want to provide the highest level of customer service at the lowest possible cost to its organization. Making sure your team is well equipped and informed is an important part of achieving that goal. The key to performance optimization is turning meaningful information into an actionable data item for the Contact Center/NOC. This results in a reduction of operating costs, revenue ...
 
MAKING TOUGH (BUT SMART) DECISIONS IN AN ECONOMIC DOWNTURN
NuView Systems
By: Shafiq Lokhandwala CEO- NuView Systems The statistics are staggering. Total U.S. job losses of 600,000 in January, followed by 651,000 jobs lost in February. As the economy continues its downward spiral, the employment market still hasn't seen the end to job shedding yet. Unemployment peaks after the economy has reached its bottom - not before. Unfortunately, companies will need to continue ...
 
Comprehensive Services
Vertical Systems, Inc.
Guest expectations evolve as quickly as technology itself Gone are the days when an out-of-the way closet, outfitted with barebones personal computers, loaded with basic software and attached to a monochrome printer will meet travelers needs. Guests now expect hotel business centers to provide equipment and applications equal or better to those found in their home and offices. Today’s business ...
 
Optimizing Wrap Around Heat Pipes
Heat Pipe Technology
Wrap around heat pipes are air-to-air heat exchangers that are installed in the airstream upstream and downstream of a cooling coil to deliberately reduce the Sensible Heat Ratio (SHR) below a standard air conditioning system’s .75. Depend- ing on the application, they’re also used to replace all or part of the necessary reheat in a system to minimize energy usage. The energy ramications are ...
 
CMMS Best Practices Survey
Bigfoot CMMS/Smartware Group
A Computerized Maintenance Management System (CMMS) or Enterprise Asset Management (EAM) System is designed to manage maintenance transactions the same way an Accounting Information Management System manages financial transactions. In the case of maintenance, the transactions are work orders instead of invoices. Inventory is the maintenance work backlog and spare parts instead of the raw material ...
 

Hotel Video

NuViewHR Product Suite Overview NuView Systems Watch to see how NuViewHR covers all aspects of HR Management, from hiring to separation.
 
Ariane Check In/Out Kiosks in Action Ariane Systems NA An amusing clip of how Ariane Kiosks make your guests' experience better.
 
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