With tough trading conditions expected over the next 18 months, sales strategy has leapt to the top of the hoteliers’ agenda. A UK Based Organization has responded to this by seeking out some of the most successful, tried-and-tested “hotel sales” workshops in sister markets and brought them to the UK to benefit hoteliers. The “Sales … Read More
Cloud computing. Mobile apps. Networked energy-management systems. New technology allows brands and hoteliers opportunities to lower costs and increase bookings, at a time when global economic volatility is challenging the industry’s core growth assumptions. Industry leaders discussed the increasing importance of modern technology to guests and revenue generation. As mobile phones and tablet computers become … Read More
Auditel the UK’s leading independent cost management consultancy, have found savings of many thousands of pounds on business costs for the hotel and leisure industry, according to BreakingTravelNews.com. Over the last four years this industry, which is of substantial importance to the UK economy, has faced increasing headwinds. Household disposable income has declined and the … Read More
Hotel executives showed USA Today how the industry is going green inside guest rooms as well as behind the scenes. Energy and water usage for linen cleaning, guest options to not have sheets and towels changed daily, and thermostats with “energy saving” settings are just a few of the ways hotels are taking steps towards … Read More
As published on the Wall Street Journal MarketWatch, Hotel equity investors and lenders are showing a marked increase in investing in the industry based on advanced registration for the Hotel Equity & Lender Perspectives (HELP) Conference set for April 8-9 at the Boston Seaport Hotel. According to conference officials advance registration for the two-day event … Read More
Consumer satisfaction with online travel companies has fallen, according to a survey released today, as OTAs face a shifting travel landscape increasingly driven by short-term mobile bookings. USA Today reports that the American Customer Satisfaction Index (ASCI) shows a 2.6 percent drop in consumer satisfaction with online travel, making it the steepest fall in all … Read More
The influence of social media on consumers as they plan and book travel is growing. Marketers and consultants in this sphere share some of the digital trends affecting travel and tourism that hoteliers may be missing: It’s not just about what device a person uses to book travel, it’s about how constant mobile connectivity has … Read More
According to USA Today, San Francisco has been named the number one city with growing hotel rates in the US. Hotels are poised to raise rates again in 2013 as travel continues to increase, particularly in big cities such as San Francisco. That’s according to Jan Freitag, a senior executive at hotel industry tracker STR, … Read More
As reported on HotelNewsNow.com, whether hoteliers greatly anticipate or desperately fear the day social giant Facebook ramps up its hotel industry presence, it’s clear that day has come. The company hired a “head of travel” to provide more cohesion to the various teams focused on travel, and, while it’s still unclear how Facebook will monetize … Read More
A recent item from The Wall Street Journal confirms what most suspected: the threat of a hike in the capital-gains tax had many hotel owners scrambling to close dealsleading up to the new year. According to preliminary statistics from Eastern Consolidated, there were 343 sales in Manhattan valued at $10.4 billion in the fourth quarter—an … Read More
