The proliferation of mobile and other wireless devices has put a lot of pressure on existing wireless infrastructure. Customer and user expectations have created the need to improve or replace original systems at an ever increasing rate. The bottom line is that when these expectations are not met, customers will find facilities where it does.
Turning problems into opportunities: Guest response systems provide the data needed to eliminate defects, improve processes and increase guest satisfaction
Manufacturing companies such as General Electric Co. and Motorola Inc. have used Six Sigma—the crème de la crème of total quality management programs—for years. The central idea behind Six Sigma is that if one can measure how many defects ...
WHY IT PAYS TO UPGRADE FURNITURE OR RENOVATE DURING A SLOW ECONOMY
With almost 30 years of marketing experience under my belt, there is one lesson I have learned over and over again…packaging sells! Whether your product is a hotel, motel or a pack of chewing gum, appearance is everything!
It doesn't matter what kind of economy we’re in, if your hotel or property doesn't meet with your guests ...
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